• Booking payment:

Online bookings will be paid at the hotel directly unless it is otherwise specified during the booking process.
Different rates and payment methods are available, in case of online booking, the payment will be held in a safe environment.

• Privacy:

We guarantee the privacy of your personal details to avoid their use for promotional and advertisement purposes, unless you state otherwise.

• Transfer safety:

With credit card payments for room bookings at so indicated rates, the charge will be managed through the protocol and a secure environment.

• E-mail confirmation:

You will receive an email with the confirmation of your booking.

• Booking cancellation:

If you wish to cancel your booking you can do so by replying to the e-mail address from which confirmation was received. Please read our cancellation policy when making a booking in order to cancel without incurring additional fees. Certain bookings and special offers that are subject to advance payment or non-refundable fees cannot be cancelled.